Welcome to Sasha’s Hair Ops Hub.
Sasha’s Hair Ops Hub (“us”, “we”, or “our”) operates sashashairopshub.com (hereinafter referred to as “Website” or “Service”).
The Website collects, protects, and uses the personally identifiable information (“Personal Information”) you (“you”, “your” or “user”) may provide on the website and any of its products and services.
At Sasha’s Hair Ops Hub, we are committed to maintaining the trust and confidence of all visitors to our website. In particular, we want you to know that sashashairopshub.com is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.
In this Privacy Policy, we’ve provided detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, how we keep it secure, and how you can access and update this information.
We take your privacy seriously and take measures to provide all visitors and users of Sasha’s Hair Ops Hub with a safe and secure environment.
Collection of Information
AUTOMATIC COLLECTION
When you visit the Website, our server automatically collects information that your browser sends. This data may include information such as the IP address of your device, operating system type & version, the browser type & version, language preferences or the webpage you were visiting before you came upon our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access dates and times, and other useful statistics.
Information that is collected automatically is used only to identify potential cases of abuse and record statistical information regarding the usage of the Website. This statistical information is not aggregated in such a way that would identify any particular user of the system.
PERSONAL INFORMATION
While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (for example, your name and email address). We receive and store any information you knowingly provide to us when you create an account, publish content, make a purchase, or fill any online forms on the Website.
Personally identifiable information may include, but is not limited to:
- Personal details such as name, country of residence, etc.
- Contact information such as email address, address, etc.
- Account details such as user name, unique user ID, password, etc.
- Payment information such as credit card details, bank details, etc.
- Any other materials you willingly submit to us such as articles, images, feedback, etc.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.
Use & Processing of Information
In order to make our Website available to you, we need to collect and use certain Personal Information. Some of the information we collect is directly from you via our Website. However, we may also collect information about you from other sources.
Any of the information we collect from you may be used for the following purposes:
- Create and manage user accounts
- Fulfill and manage orders
- Deliver products or services
- Improve products and services
- Send administrative information
- Send marketing and promotional communications
- Respond to inquiries and offer support
- Request user feedback
- Improve user experience
- Post customer testimonials
- Deliver targeted advertising
- Administer prize draws and competitions
- Enforce terms and conditions and policies
- Protect from abuse and malicious users
- Respond to legal requests and prevent harm
- Run and operate our Website and its Services
- For any other purpose with your consent
Processing your Personal Information depends on how you interact with our Website, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act or European data protection law; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us; (v) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.
Note that under some legislations we may be allowed to process information until you object to such processing (by opting out), without having to rely on consent or any other of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
Disclosure of Information
Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Website and Services available to you.
We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. These third parties are given Personal Information they need only in order to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.
We will disclose any Personal Information we collect, use or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account, and Personal Information will likely be among the assets transferred.
Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
If we ever use aggregated data derived from or incorporating your Personal Information after you have updated or deleted it, we may make sure that it would not be used to identify who you are.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.
Transfer of Data
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Sasha’s Hair Ops Hub will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.
Data Protection Rights Under General Protection Regulation (GDPR)
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you;
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;
- The right to object. You have the right to object to our processing of your Personal Data;
- The right of restriction. You have the right to request that we restrict the processing of your personal information;
- The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;
- The right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
California Privacy Rights
In addition to the rights as explained in this Privacy Policy, California residents who provide Personal Information (as defined in the statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the Personal Information we shared, if any, with other businesses for marketing uses.
If applicable, this information would include the categories of Personal Information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year (e.g., requests made in the current year will receive information about the prior year). To obtain this information please contact us.
HOW TO EXERCISE THESE RIGHTS
Any requests to exercise your rights can be directed to Sasha’s Hair Ops Hub through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person.
You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.
Please note, if you submit a request to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. But in no circumstances, will we discriminate against you for exercising your rights.
Children’s Privacy
Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).
We do not knowingly collect personally identifiable information from Children under 18. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through our Website or Service without their permission.
If you become aware that a Child has provided us with Personal Data, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf). If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
Cookies
The Website may set and store cookies on your device. Cookies are files with a small amount of data used to provide our system with the basic information to remember you and your preferences, either for a single visit (“session cookie”) or for multiple repeat visits ( “persistent cookie”).
Examples of other Cookies we use:
- Necessary Cookies: these cookies let us recognize that you have created an account and have logged into that account to access the content.
- Functionality Cookies: these cookies let us recognize your username and how you customized the Website during future visits.
- Analytical Cookies: these cookies enable us and third party services to collect aggregated data for statistical purposes on how our visitors use the Website.
- Social Media Cookies: third party cookies from social media sites (i.e. Facebook, Instagram, etc) let us track social network users when they visit, use, or share our Website by tagging options provided by those social networks.
USE OF TRACKING PIXEL
When we send emails, it contains a “tracking pixel” (or “web beacon”) that tells us whether our emails have been opened and verifies any clicks through to our links or advertisements within the email.
We may use this information to determine which of our emails are more interesting to users and to query whether users who do not open our emails wish to continue receiving them.
The pixels are temporary as they are deleted when you delete the email. You can choose to read the email in plain text view or with images disabled, if you do not wish the pixels to be downloaded to your device or computer.
DELETING COOKIES
Cookies can be cleared at any time from your internet’s browser settings. To learn more about how to do this or learn more about cookies, visit internetcookies.org. However, if you do not accept cookies or delete them, you may not be able to use some portions of our Website.
DO NOT TRACK SIGNALS
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. Our Website does not track its visitors over time and across third party websites. However, some third party sites may keep track of your browsing activities when they serve your content, which enables them to tailor what they present to you.
COOKIE OVERVIEW DETAILS
Google Analytics
When someone visits Sasha’s Hair Ops Hub we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to track things such as the number of visitors to the various parts of the site and interactions with the site. This information is processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of visitors to our website.
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement
Affiliates
We may disclose information about you to our affiliates for the purpose of being able to offer you related or additional products or services. Any information relating to you that we provide to our affiliates will be treated by those affiliates in accordance with the terms of this Privacy Policy.
Website Comments
When someone visits our Website, there may be an ability to submit comments on particular articles or pages. When comments are submitted, you are entitled to use aliases or information that completely hides your identity. When a comment is submitted, the relevant details (name, email, website) that you provide are stored. These details are stored so that we can display your comment back to you, and to anyone viewing the comment sections on the site. We do not verify information entered nor do we require verification.
Email Marketing
We use an autoresponder to manage our email marketing subscriber list and to send emails to our subscribers. These autoresponder services are a third-party provider, which may process your data using industry-standard technologies to help us monitor and improve our electronic newsletter.
We are committed to keeping your email address confidential and will not disclose it to any third parties except as allowed in the information use and processing section or for the purpose of utilizing a third party provider to send such emails.
In compliance with the CAN-SPAM Act, all the emails sent from us will clearly indicate who the email is from and how to contact the sender. You can unsubscribe from our newsletter or marketing emails by clicking on the unsubscribe link provided at the end of each newsletter.
Links To Other Sites
Access To Your Personal Information
Changes to Our Privacy Policy
If we make a change to this policy that, in our sole discretion, is material, we will notify you by an update or email, where possible. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective immediately as they are posted on this page.
Acceptance Of This Policy
Contacting Us
If you have any questions about this Privacy Policy or wish to reach us concerning any matter relating to your Personal Information, please contact us by email:
sasha@sashashairopshub.com.
This Privacy Policy was last updated on December 19, 2023.
